About this bus lane
A short length of the left-hand lane on the approach to Marsh Street North. Buses, taxis and pedal cycles may use it; private hire vehicles are not taxis for this purpose and are not exempt.
The restriction applies at all times. The lane itself dates from 2012, but the council gives March 2024 as the date camera enforcement started here — confirmed by Stoke-on-Trent City Council FOI SOT-147931 (response 18 August 2026), which recorded 824 penalties at this location.
Transcribed from the City of Stoke-on-Trent (Traffic Regulation) (Hanley Bus Re-Routing) (No. 35) Order 2012, Article 10 and the Tenth Schedule ("no motor vehicles except buses and taxis (bus lane)"); the same Order defines a bus lane as reserved for buses, taxis and pedal cycles.
Who can use it
- Buses
- Taxis
- Pedal cycles
Not permitted
- Cars
- Vans
- Lorries
- Motorcycles
- Private hire vehicles
Where exactly is it?
New Hall Street, in the left-hand lane from a point 12 metres east of its junction with Marsh Street North to that junction, Hanley. View on Google Maps →
Got a PCN from this camera?
Don't panic, and don't ignore it. Pay £35 within 21 days to halve the charge — or if the signage was unclear, the details are wrong, or you had a genuine reason to be in the lane, consider challenging it first. Our step-by-step appeal guide covers the grounds that actually win.
Frequently asked questions
What are the operating times of the New Hall Street bus lane?
The New Hall Street Bus Lane (Marsh Street North) in Stoke-on-Trent operates 24 hours a day, every day. There is no time of day when general traffic may use it.
How much is the fine for driving through the New Hall Street bus lane?
Stoke-on-Trent City Council issues a Penalty Charge Notice of £70, reduced to £35 if paid within 21 days. There are no penalty points — it is a civil penalty.
Who is allowed to use the New Hall Street bus lane?
Buses, taxis and pedal cycles are permitted. Not permitted: cars, vans, lorries, motorcycles and private hire vehicles.
Can I appeal a PCN from the New Hall Street bus lane?
Yes, and it costs nothing. Make formal representations to Stoke-on-Trent City Council first — the authority that issued the PCN has to consider them before it can enforce the penalty. If Stoke-on-Trent City Council rejects them it must issue a Notice of Rejection, and you can then appeal free to the Traffic Penalty Tribunal. Its adjudicators are lawyers independent of the enforcing authority, and their decision is binding on both sides. This bus lane operates 24 hours, so "I was outside the operating times" is not open to you — the grounds that win here are that your vehicle was exempt, that the details on the PCN are wrong, or that the signage did not make the restriction clear. Note that paying the £35 discounted rate accepts liability and closes the case, so challenge before you pay.