About this bus lane
Buses and pedal cycles may use the right-hand turning lane from Quadrant Road into Town Road, at all times. Two different council orders restrict lengths of Quadrant Road and they do not name the same permitted vehicles, so check the signs before you rely on any exemption beyond buses and cycles: the bus lanes order covers the Town Road turning lane and permits buses and pedal cycles, while the Hanley order covers the east side of the carriageway from the Potteries Shopping Centre goods yard entrance to Stafford Street and permits buses and taxis.
The council has not said which stretch its camera watches, so whether taxis are exempt at the enforced point is unconfirmed. Camera enforcement here dates from October 2010 and produced 14,523 penalties over five years, per Stoke-on-Trent City Council FOI SOT-147931 (response 18 August 2026).
Transcribed from the City of Stoke-on-Trent (Traffic Regulation) (Bus Lanes) (No. 52) Consolidation Order 2010, First Schedule item 22 ("At Anytime", "Bus and Pedal Cycles") and the (Hanley Bus Re-Routing) (No. 35) Order 2012, Tenth Schedule.
Who can use it
- Buses
- Pedal cycles
This list may be incomplete. Stoke-on-Trent City Council does not publish which vehicles are exempt here, so the above is only what its own material confirms. Other vehicles may also be permitted. The sign at the start of the bus lane names the exemptions and is the legal authority.
Not permitted
- Cars
- Vans
- Lorries
- Motorcycles
- Private hire vehicles
Where exactly is it?
Quadrant Road, in the right-hand turning lane into Town Road, Hanley. View on Google Maps →
Got a PCN from this camera?
Don't panic, and don't ignore it. Pay £35 within 21 days to halve the charge — or if the signage was unclear, the details are wrong, or you had a genuine reason to be in the lane, consider challenging it first. Our step-by-step appeal guide covers the grounds that actually win.
Frequently asked questions
What are the operating times of the Quadrant Road bus lane?
The Quadrant Road Bus Lane (Town Road turn) in Stoke-on-Trent operates 24 hours a day, every day. There is no time of day when general traffic may use it.
How much is the fine for driving through the Quadrant Road bus lane?
Stoke-on-Trent City Council issues a Penalty Charge Notice of £70, reduced to £35 if paid within 21 days. There are no penalty points — it is a civil penalty.
Who is allowed to use the Quadrant Road bus lane?
Buses and pedal cycles are permitted. Stoke-on-Trent City Council does not publish a full list of exempt vehicles for this bus lane, so others may also be permitted — the sign at the start of it names the exemptions and is the legal authority. Not permitted: cars, vans, lorries, motorcycles and private hire vehicles.
Can I appeal a PCN from the Quadrant Road bus lane?
Yes, and it costs nothing. Make formal representations to Stoke-on-Trent City Council first — the authority that issued the PCN has to consider them before it can enforce the penalty. If Stoke-on-Trent City Council rejects them it must issue a Notice of Rejection, and you can then appeal free to the Traffic Penalty Tribunal. Its adjudicators are lawyers independent of the enforcing authority, and their decision is binding on both sides. This bus lane operates 24 hours, so "I was outside the operating times" is not open to you — the grounds that win here are that your vehicle was exempt, that the details on the PCN are wrong, or that the signage did not make the restriction clear. Note that paying the £35 discounted rate accepts liability and closes the case, so challenge before you pay.