About this bus lane
This road has 2 separate bus lane stretches. Each has its own hours — check the sign at the start of the stretch you are in.
| Direction | Operating times | Who may use it |
|---|---|---|
| Westbound | 24 hours a day, 7 days a week | buses, cycles and taxis (black cabs) |
| Southbound | 24 hours a day, 7 days a week | buses, cycles and taxis (black cabs) |
Two cameras cover this road, one on each approach, and both have been enforcing since 19 February 2024.
The London Borough of Redbridge enforces bus lanes and moving-traffic restrictions using CCTV and ANPR cameras. Hours and permitted vehicles from Transport for London’s official London bus lane database (open data, last updated February 2026); the council’s own camera list gives the same round-the-clock hours. Transcribed from the London Borough of Redbridge’s response to Freedom of Information request 36963029, dated 24 August 2026.
Who can use it
- Buses
- Black cabs (hackney carriages)
- Pedal cycles
Not permitted
- Cars
- Vans
- Lorries
- Private hire vehicles
- Motorcycles
Where exactly is it?
Chapel Road (westbound and southbound), Redbridge, London. Open the exact location in Google Maps → Pin from Transport for London's own bus lane dataset.
Got a PCN from this camera?
Don't panic, and don't ignore it. Pay £80 within 14 days to halve the charge — or if the signage was unclear, the details are wrong, or you had a genuine reason to be in the lane, consider challenging it first. Our step-by-step appeal guide covers the grounds that actually win.
Frequently asked questions
What are the operating times of the Chapel Road bus lane?
The Chapel Road Bus Lane in Redbridge operates 24 hours a day, 7 days a week. There is no time of day when general traffic may use it.
How much is the fine for driving through the Chapel Road bus lane?
London Borough of Redbridge issues a Penalty Charge Notice of £160, reduced to £80 if paid within 14 days. There are no penalty points — it is a civil penalty.
Who is allowed to use the Chapel Road bus lane?
Buses, black cabs (hackney carriages) and pedal cycles are permitted. Not permitted: cars, vans, lorries, private hire vehicles and motorcycles.
Can I appeal a PCN from the Chapel Road bus lane?
Yes, and it costs nothing. Make formal representations to London Borough of Redbridge first — the authority that issued the PCN has to consider them before it can enforce the penalty. If London Borough of Redbridge rejects them it must issue a Notice of Rejection, and you can then appeal free to the Environment and Traffic Adjudicators at London Tribunals. Its adjudicators are lawyers independent of the enforcing authority, and their decision is binding on both sides. This bus lane operates 24 hours, so "I was outside the operating times" is not open to you — the grounds that win here are that your vehicle was exempt, that the details on the PCN are wrong, or that the signage did not make the restriction clear. It is worth doing: London Borough of Redbridge accepted 22% of the 923 formal challenges it received in 2025/26 (figures from its own FOI response). Note that paying the £80 discounted rate accepts liability and closes the case, so challenge before you pay.