About this bus only street
The restriction applies 24 hours a day, 7 days a week. Gateshead Council confirms a camera has been enforcing this lane since December 2019.
Data from Gateshead Council's published bus lane enforcement list and its response to freedom of information request FOI 68296, 28 July 2026.
Who can use it
- Buses
- Pedal cycles
- Hackney carriages
- Authorised vehicles (licensed private hire)
Not permitted
- Cars
- Vans
- Lorries
- Motorcycles
Where exactly is it?
South Shore Road, Gateshead Quays — the entire carriageway from a point 165 metres west of the junction with Mill Road, running west for 112 metres. View on Google Maps →
Got a PCN from this camera?
Don't panic, and don't ignore it. Pay £35 within 21 days to halve the charge — or if the signage was unclear, the details are wrong, or you had a genuine reason to be in the lane, consider challenging it first. Our step-by-step appeal guide covers the grounds that actually win.
Frequently asked questions
What are the operating times of the South Shore Road bus only street?
The South Shore Road Bus Only Section (Gateshead Quays) in Gateshead operates 24 hours a day, 7 days a week. There is no time of day when general traffic may use it.
How much is the fine for driving through the South Shore Road bus only street?
Gateshead Council issues a Penalty Charge Notice of £70, reduced to £35 if paid within 21 days. There are no penalty points — it is a civil penalty.
Who is allowed to use the South Shore Road bus only street?
Buses, pedal cycles, hackney carriages and authorised vehicles (licensed private hire) are permitted. Not permitted: cars, vans, lorries and motorcycles.
Can I appeal a PCN from the South Shore Road bus only street?
Yes, and it costs nothing. Make formal representations to Gateshead Council first — the authority that issued the PCN has to consider them before it can enforce the penalty. If Gateshead Council rejects them it must issue a Notice of Rejection, and you can then appeal free to the Traffic Penalty Tribunal. Its adjudicators are lawyers independent of the enforcing authority, and their decision is binding on both sides. This bus only street operates 24 hours, so "I was outside the operating times" is not open to you — the grounds that win here are that your vehicle was exempt, that the details on the PCN are wrong, or that the signage did not make the restriction clear. It is worth doing: Gateshead Council accepted 2% of the 4,443 formal challenges it received in 2025/26, and of the 52 that went on to the tribunal, 63 succeeded (figures from its own FOI response). Note that paying the £35 discounted rate accepts liability and closes the case, so challenge before you pay.